Audiology Assistant Retail & Wholesale - Libertyville, IL at Geebo

Audiology Assistant

Quick Apply Full-time 1 hour ago Full Job Description Are you tired of working for a boss who doesn't respect you? Do you want to work with a team where your ideas are respected, a company who supports your goals? Then we are the company for you! Our goal is to improve the quality of our patient's lives through better hearing one patient at a time.
Our success depends on all of us.
Together we are inspired to improve our team through fun, teamwork, and collaboration.
This position is a key patient care role that interacts with patient, audiologist, and receptionist to ensure that a patient's needs are properly met and managed.
You must be enthusiastic, empathetic, excellent listener, quick learner, and a team player.
This position is vital to maintaining the quality of patient care, satisfaction, and the highest patient service standard.
The Audiology Assistant can be a training position to become a licensed hearing aid dispenser and be promoted within the practice.
ESSENTIAL DUTIES AND
Responsibilities:
Audiological:
Fix in-office repairs and modifications.
Perform hearing aid checks and cleanings.
Make follow-up phone call to patients.
Demonstrate assistive listening devices.
Organizational:
Maintain inventory and ordering functions.
Complete office and management paperwork.
Submit audiology report to management.
Clean and organize exam rooms.
Clean tympanometry tips, and other reusable parts.
Check and maintain test booths.
Maintain stock of critical components and supplies.
Complete repair/order forms for hearing aids and ear molds and prepare for shipping.
Phone Follow up via phone with inactive patients Respond to patient questions regarding hearing aid or general Audiology questions.
Other phone duties as requested.
Educational and Job-related requirements High school diploma, Associates Degree - 60 credit hours Hearing Aid, Dental or Vision industry experience is preferred 3 years minimum experience in technical or office environment Job Type:
Full-time Pay:
$35,000.
00 - $40,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Health savings account Paid time off Vision insurance Schedule:
8 hour shift Monday to Friday Supplemental pay types:
Bonus pay COVID-19 considerations:
We are following all CDC and the state of Illinois masking policies.
We clean and sanitize the rooms after each patient.
Ability to commute/relocate:
Gurnee, IL 60031:
Reliably commute or planning to relocate before starting work (Required) Education:
High school or equivalent (Required)
Experience:
Customer service:
1 year (Preferred) Work Location:
One location Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.

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