Tech Support Admin
Libertyville, IL Libertyville, IL Full-time Full-time Estimated:
$45.
6K - $57.
7K a year Estimated:
$45.
6K - $57.
7K a year 14 hours ago 14 hours ago 14 hours ago Purpose:
The primary purpose of the Technical Support Administrator (TSA) is to meet end user needs in an Ambulatory Acute Administrative Office or Remote setting by ensuring the uptime performance resource availability and security of assets managed within established budgets and operational guidelines.
Serves as an extension of the Core application and technical teams to assist as needed on a variety of operational and strategic projects and technical solutions including hardware software infrastructure and mobile technologies/devices.
A high degree of customer interaction is necessary.
Accountabilities:
Provides training mentoring coaching and reviewing the work of lower level professionals.
Establishes meaningful stakeholder relationships targeted at improving productivity and engagement of customers and team members.
Participates in efforts as needed to improve business processes.
Must have the ability to perform rounding within designated healthcare facility Local leadership and understand/provide feedback on workflow and HIT related topicsConfigures installs maintains and upgrades computer systems hardware and software.
Restores desktop files or systems.
May assist with clinical device installation testing and integration.
Participates in the entire device lifecycle from initial device deployment through device replacement/retirement.
Completes device staging utilizing defined processes and tools.
Ensures compliance with AAH hardware/software standards.
Identifies variations from standards and informs leadership.
Performs software installation utilizing defined processes and tools.
Implements device security requirements.
Provides consulting to end users regarding device selection device placement and infrastructure requirements.
Assists in the defining device requirements and the development of quotes for selected technology.
Communicates status of device deployment projects service requests and life cycle replacement assignments.
Follows defined process for devic.
Estimated Salary: $20 to $28 per hour based on qualifications.
$45.
6K - $57.
7K a year Estimated:
$45.
6K - $57.
7K a year 14 hours ago 14 hours ago 14 hours ago Purpose:
The primary purpose of the Technical Support Administrator (TSA) is to meet end user needs in an Ambulatory Acute Administrative Office or Remote setting by ensuring the uptime performance resource availability and security of assets managed within established budgets and operational guidelines.
Serves as an extension of the Core application and technical teams to assist as needed on a variety of operational and strategic projects and technical solutions including hardware software infrastructure and mobile technologies/devices.
A high degree of customer interaction is necessary.
Accountabilities:
Provides training mentoring coaching and reviewing the work of lower level professionals.
Establishes meaningful stakeholder relationships targeted at improving productivity and engagement of customers and team members.
Participates in efforts as needed to improve business processes.
Must have the ability to perform rounding within designated healthcare facility Local leadership and understand/provide feedback on workflow and HIT related topicsConfigures installs maintains and upgrades computer systems hardware and software.
Restores desktop files or systems.
May assist with clinical device installation testing and integration.
Participates in the entire device lifecycle from initial device deployment through device replacement/retirement.
Completes device staging utilizing defined processes and tools.
Ensures compliance with AAH hardware/software standards.
Identifies variations from standards and informs leadership.
Performs software installation utilizing defined processes and tools.
Implements device security requirements.
Provides consulting to end users regarding device selection device placement and infrastructure requirements.
Assists in the defining device requirements and the development of quotes for selected technology.
Communicates status of device deployment projects service requests and life cycle replacement assignments.
Follows defined process for devic.
Estimated Salary: $20 to $28 per hour based on qualifications.
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