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Network Engineer



  • Helps delivers the core functions of network administration for the company's Cisco based enterprise-wide network, including LAN/WAN, Wireless LAN, Remote Access, Data Center network load balancing and Quality of Service, Voice communication systems, and Fortinet firewall architecture / UTM (Unified Threat Management).

  • Assists in managing the global configuration, troubleshooting and maintenance of LAN/WAN/WLAN/VoIP environments, VPN/Remote Access and Network Security Infrastructure.

  • Role includes administration, Level 3 support, reporting, and documentation for these environments.

  • As part of the Global IT Infrastructure and Operations Team, this individual will work closely with the business units and project teams to ensure data / voice network and computer resources are both properly functioning and are protected from internal and external unauthorized access.

  • Assists with proposal writing, project tasks or lifecycle implementation, cost analysis and vendors comparisons.


Responsibilities:




  • Administer, support and maintain the LAN, WAN, and Firewall infrastructure including internal / external facing systems / services, and provide expert level technical assistance to team members in support of customer needs.


    • Performs installations, upgrades or patching, and maintenance of the global LAN / WAN and Wireless / Access Point infrastructure.

    • Ensures that existing networks maximize availability, reliability and ensure service interruptions are minimal, managed, and controlled.

    • Conducts ongoing assessments, collecting and analysing network statistics, to ensure the network and telecommunication systems are optimized.

    • Ensures that all system implementations are in full accordance with the change management and approved control procedures / standards.

    • Participate in security incident response, security vulnerability identification and resolution, and IT compliance related issues.


  • Assists with identifying, isolating and resolving network problems to minimize impact to the business and effectively working with Global IT Associates.


    • Provides Level 3 support of the LAN, WAN, WLAN and voice network(s) of complex infrastructure from campus LAN switching to Core / Distribution routing architecture.

    • Analyse and troubleshoot network issues to resolve outages or interruptions in a timely manner and minimize impact to the company and its respective business units.

    • Provide senior technical hardware and software support for IP based network and load balancing services including Proxies and NAT (Network Address Translation).

    • Conducts immediate root-cause analysis by identifying source for Internet or network connectivity issues, and delivering solutions that minimize future symptoms or related problems.

    • Administer converged and secure networks to ensures network performance, capacity, scalability and resiliency aligns with IT and business requirements.

    • Participates in global on-call rotation as required.


  • Assists and identifies avenues for continuous improvement for services within scope of responsibilities including new approaches, processes and toolsets that would contribute to improvements within department and to business growth and efficiencies.


    • Remains current with emerging industry standards, including obtaining and/or maintaining required certifications.

    • Envisions and introduces new capabilities to meet business standards.

    • Maintaining in-depth working knowledge of business and technology.

    • Contribute to the planning of short and long term network capacity and disaster recovery requirements.

    • Establish and maintain network monitoring systems and processes in order to alert on resource availability, system / network utilization, and threats to the global network infrastructure.

    • Configure, collect and publish network service level metrics and reports.


  • Effectively partners with other IT Groups to deliver optimal IT support and services.


    • Works closely with project managers both within the IT Project Management Office (PMO) and the business to ensure proper timekeeping requirements.

    • Works within international business teams and is able to participate in project meetings with international colleagues. Flexible work hours to meet international timelines.

    • Ensures all device and systems connected or supported comply with Cybersecurity standards and policies or best practices.

    • Collaborates with team members on various technology initiatives and establishes customer trust and confidence.


  • Has ability to establish and work within a consistent engineering framework according to company standards where available, creating, gaining approval, and distributing standards from scratch as required:


    • Has ability to establish and work within a consistent documentation framework.

    • Participates in 'Build' to 'Run' transitions or turnovers throughout project lifecycle.

    • Contributes to maintaining team process documentation and updates to network topology.

    • Ensures availability of adequate user and system documentation that cover system specifications, operational guides, and recovery plans.



Requirements:




  • 5-8 years overall experience is required

  • Bachelor's degree in Computer Science preferred, or equivalent experience.

  • CCNP certification or equivalent professional certification preferred

  • Minimum of 7 years hands-on experience with Cisco networking technologies and protocols with a Bachelor's degree, or 11 years of experience with a High School diploma

  • Minimum of 7 years hands-on experience in LAN / WAN design and administration with a Bachelor's degree, or 11 years of experience with a High School diploma

  • Minimum of 3 years hands-on experience with UTM (Unified Threat Management) solutions such as Fortinet, PaloAlto, Checkpoint, or Cisco, or 6 years of experience with a High School diploma

  • Strong knowledge of advanced IP routing and switching technologies, in particular EIGRP and BGP, or OSPF.

  • Strong working knowledge of WAN technology including DMVPM, MPLS and VPNs.

  • Working knowledge of Cisco VOIP technologies and QoS (Quality of Service).

  • Working knowledge of Remote Access solutions (Cisco ASA & VPN Clients).

  • Working knowledge of cloud services and virtualized infrastructure.

  • Working knowledge of network security, access management, data protection and integrated security and network encryption.

  • Familiarity switching technology including SIP Trunking, (HA) High Availability or HSRP Load Balancing technologies, Content Filtering, as well as NAC (Network Access Control).

  • Written and verbal communications skills.

  • Team player who understands their role within the team and communicates with team members.

  • Strong analytical skills to resolve network and hardware related issues.

  • Strong working knowledge of network analytical tools and monitoring utilities including network sniffers or packet capture technology.

  • Able to teach and mentor others, in particular explaining and teaching technical skills to other team members.

  • Significant experience of global design, build and implementation

  • Strong understanding of complex networked computer technology including all aspects of network and voice systems.

  • Strong analytical and problem resolution skills

  • A high aptitude, disciplined, analytical mind which thinks quickly and logically.

  • Mid-level engineering communication and inter-personal skills.

  • Flexibility in work schedule, off-hours for troubleshooting or implementation and 24 by 7 on-call support as required.

  • Talk on the phone with suppliers and company associates.

  • Read technical manuals/trade journals.

  • Use a personal computer.

  • Travel via plane or automobile both locally and internationally


Company Description:

Randstad is a $22.5 billion global provider of HR services and the second largest staffing organization in the world. From temporary staffing to permanent placement to in-house, professionals, search & selection, and HR Solutions, Randstad holds top positions around the world and has approximately 31,100 corporate employees working from its nearly 4,700 branches and in-house locations in 40 countries.


We are a company built on a deep network of expertise that crosses industries and geographies. We recognize that talent comes in different forms, that every business has its unique challenges and opportunities. And our recruiting experts are skilled at marrying talent and business‚€”identifying the ideal professionals for an organization's culture and its teams, its needs and its goals.


Salary: $50 - 60 per hour




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